Returns & Exchanges
We want you to love your KIVARI pieces, which is why we offer a 30-day return policy for a refund or store credit on all full-priced items. Please ensure all garments are returned in their original condition, unworn and with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and include the printed return authorization form inside the parcel.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our boutique team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing