Frequently Asked Questions
Everything you need to know about your KIVARI experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking link to monitor your delivery's progress.
What is your return policy?
We accept returns on full-priced items within 30 days of purchase, provided the garments are in their original condition with all tags attached. Please note that sale items are final sale.
Do you offer international shipping?
Yes, KIVARI ships worldwide. Shipping costs and estimated delivery times vary by destination and will be calculated at checkout.
How do I find my correct size?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for our tailored pieces or checking the specific measurements provided.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How should I care for my KIVARI garments?
To maintain the longevity of our signature fabrics, we recommend a cold hand wash or delicate machine cycle. Always refer to the specific care label inside each garment for detailed instructions.